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CoE | Vendor Intelligence

AI Vendor Directory

Search, filter and compare AI software and professional services offerings by function, workflow, kind of AI, control and evidence.

No scores, ranks or leaders: records are listed by name.

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Suggests or acts
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  1. Amazon Web Services (Amazon.com, Inc.) Platform provider

    Amazon Quick

    Enterprise assistant, Enterprise search, Process automation
    General-purpose assistant, Agents and automated actionsSuggests and acts
    Customer IT
    Published list priceUSD 20
    None found in the sources read
    Summary, 3 AI features

    Amazon Quick is AWS's AI-powered service for automating tasks, analyzing data, building web applications and conducting research through natural-language chat, using AI agents against connected data sources.

    AWS calls it the next evolution of Amazon Q Business, which is no longer sold to new customers.

    Quick Automate builds business process automations with agents that make contextual decisions and execute actions, and the Enterprise plan adds human-in-the-loop orchestration.

    AWS's published pricing, October 2026, lists Professional at $20 and Enterprise at $40 per user per month, each plus a $250 monthly fee per account.

    AI features

    • Quick chat agents and Quick Research Suggests
    • Amazon Quick Index Not stated
    • Quick Flows and Quick Automate Acts
  2. Anthropic Software vendor

    Claude Team and Enterprise plans

    Enterprise assistant, Enterprise search
    General-purpose assistantNot stated
    Customer IT
    Published list priceUSD 20
    None found in the sources read
    Summary, 2 AI features, conflicts

    Anthropic sells Claude to organizations on a Team plan for 2 to 150 people and an Enterprise plan, both including Claude Code, Claude Cowork, enterprise search and single sign-on.

    Anthropic's published pricing, October 2026, lists Team at $20 per standard seat per month billed annually and Enterprise at US$20 per seat per month with a 20-seat minimum plus usage at API rates.

    Role-based access, SCIM, audit logs, a Compliance API and custom retention controls are Enterprise-only.

    Anthropic's Commercial Terms say it may not train models on customer content, while its Privacy Center says feedback a user submits may be used for training.

    AI features

    • Claude chat and enterprise search Suggests
    • Claude Code and Claude Cowork Not stated

    Unclear or conflicting

    Use of commercial customer content for model training

    Statement A

    Commercial Terms of Service (effective June 17, 2025): Anthropic may not train models on Customer Content from Services.

    anthropic.com/legal/commercial-terms

    Statement B

    Privacy Center article for commercial products (August 18, 2026): by default inputs and outputs are not used for training, but if a user explicitly reports feedback or otherwise allows it, Anthropic may use those chats and coding sessions to train its models.

    privacy.claude.com/en/articles/7996868-is-my-data-used-for-model-training

    Recorded under D-143; not resolved. Team and Enterprise owners can disable feedback with the Rate chats setting [C-30656]. The Terms also say, in section A.3, that Anthropic may use feedback the customer provides [C-31105], which may bridge the two statements.

    Both statements are published as found; CoE draws no inference about which governs.

  3. Glean (Glean Technologies, Inc.) Software vendor

    Glean Work AI Platform

    Enterprise search, Enterprise assistant, Agent platform
    General-purpose assistant, Agents and automated actionsSuggests and acts
    Customer IT
    Not stated
    None found in the sources read
    Summary, 2 AI features

    Glean sells an enterprise AI platform of agents, assistant and search that connects to the applications a customer selects while keeping each application's identity, access controls and sharing settings.

    Its agents reason through tasks, plan next steps and act using company context, can be triggered by events, and can be shared and certified with controls.

    Glean's AI Addendum lets customers choose models from OpenAI, Anthropic, Google and others, and commits that Glean will not train AI models on customer data.

    Under Glean's own model key, Glean says it keeps contractual commitments barring model providers from training on customer data and from storing or logging inputs and outputs, except as required by law or for trust and safety.

    AI features

    • Glean Assistant and Search Suggests
    • Glean Agents Acts
  4. Google (Alphabet Inc.) Platform provider

    Gemini Enterprise

    Enterprise search, Enterprise assistant, Agent platform
    General-purpose assistant, Agents and automated actionsSuggests and acts
    Customer IT, Individual user
    Per user
    None found in the sources read
    Summary, 3 AI features

    Google describes Gemini Enterprise as an intranet search, AI assistant and agentic platform with prebuilt connectors to applications such as Confluence, Jira, SharePoint and ServiceNow, giving permissions-aware access to company information.

    Alphabet's 10-K describes it as a platform for teams to discover, create, share and run AI agents through a chat interface.

    It comes in Business, Standard, Plus, Pay-as-you-go and Frontline editions, with no-code agent building in preview and enterprise-grade security and compliance excluded from the Business edition.

    Google says business data, including prompts and outputs, is never used to train Google models.

    AI features

    • Permission-aware enterprise search and assistant Suggests
    • Custom no-code agents Not stated
    • Gemini agent for delegated work Acts
  5. Google (Alphabet Inc.) Platform provider

    Gemini in Workspace and the Gemini app

    Enterprise assistant
    Built into the platform, General-purpose assistant, Agents and automated actionsSuggests and acts
    Customer IT, Individual user
    Not stated
    None found in the sources read
    Summary, 3 AI features, conflicts

    Alphabet's 10-K describes Gemini for Google Workspace as bringing Google's AI-powered agents into Gmail, Docs, Sheets and more, and Google now treats the Gemini app as a core Workspace service for most editions.

    Gemini draws on Gmail, Drive, Calendar and Chat through Workspace Intelligence, follows existing Workspace permissions, and checks for threats before it performs an action.

    Google says prompts are customer data under the Cloud Data Processing Addendum and that its Workspace Service Specific Terms bar training on customer data without permission.

    Admins can turn the Gemini app on or off and, in supported editions, switch Gemini features on or off in Gmail, Drive, Docs, Meet and Chat, and Workspace audit logs cover Gemini interactions.

    AI features

    • Gemini in Gmail, Drive, Docs, Meet and Chat Suggests
    • Gemini app (with Workspace Intelligence) Suggests
    • Gemini actions in Workspace Acts

    Unclear or conflicting

    Maximum retention of Gemini app conversations

    Statement A

    Privacy Hub retention table: Gemini app prompts and responses are kept up to 36 months, as determined by admins.

    knowledge.workspace.google.com/admin/generative-ai/generative-ai-in-google-workspace-privacy-hub

    Statement B

    Same page, retention controls: admins can set automated retention periods such as 3 months, 18 months or 3 years, or retain conversations indefinitely for the organization.

    knowledge.workspace.google.com/admin/generative-ai/generative-ai-in-google-workspace-privacy-hub

    Recorded under D-143; not resolved.

    Both statements are published as found; CoE draws no inference about which governs.

  6. IBM (International Business Machines Corporation) Software vendor

    IBM watsonx Orchestrate

    Agent platform, Process automation
    Agents and automated actionsActs
    Customer IT
    Published list priceUSD 530
    None found in the sources read
    Summary, 2 AI features

    IBM describes watsonx Orchestrate as an agent management platform to build, deploy, orchestrate, manage and govern AI agents wherever they are built or run, including agents it finds in connected environments such as Amazon Bedrock.

    IBM says it applies policies across agents, tools and models, enforces controls on sensitive and personal data as work runs, and shows token usage and model calls.

    It runs as a managed service on IBM Cloud or AWS, or on premises.

    IBM's published pricing, October 2026, lists Essentials from $530.00 and Standard from $6,360.00 USD per month, with Premium, which adds data isolation, priced on request.

    AI features

    • Agent building and orchestration Acts
    • Control plane and governance Not stated
  7. Microsoft Platform provider

    Microsoft Copilot

    Enterprise assistant, Enterprise search
    General-purpose assistant, Built into the platform, Agents and automated actionsSuggests and acts
    Customer IT, Individual user
    Per user
    None found in the sources read
    Summary, 3 AI features

    Microsoft Copilot, formerly Microsoft 365 Copilot, coordinates large language models with Microsoft Graph content and the Microsoft 365 apps, and surfaces only data a user already has permission to view.

    The Premium add-on license grounds answers in emails, files, meetings and calendars, while Copilot Chat (Basic) is included with eligible Microsoft 365 licenses and mainly uses web data.

    Copilot Cowork, which carries out tasks across Microsoft 365 on the user's behalf, is billed by usage through Copilot Credits on top of the per-user license.

    Microsoft says prompts, responses and Graph data are not used to train foundation models, and that Copilot interactions and admin activities are logged automatically in Purview Audit (Standard) when auditing is enabled, with references to the files accessed.

    AI features

    • Copilot Chat and Copilot in Microsoft 365 apps Suggests
    • Copilot Cowork Acts
    • Agents in Microsoft Copilot Not stated
  8. Microsoft Platform provider

    Microsoft Copilot Studio

    Agent platform, Process automation
    Agents and automated actions, General-purpose assistantSuggests and acts
    Customer IT
    Usage-based
    None found in the sources read
    Summary, 3 AI features

    Copilot Studio is Microsoft's low-code studio for building and managing AI agents and workflows that connect to company data and systems and publish to channels such as Microsoft Teams, Microsoft Copilot, websites and mobile apps.

    Agents follow their instructions and use tools to take action, some can be given their own account to work proactively, and workflows include human-in-the-loop controls.

    Admins govern authentication, knowledge sources, connectors and publishing through Power Platform data policies, can cap pay-as-you-go spend, and see maker activity in Microsoft Purview audit logs.

    Usage is billed in Copilot Credits, by feature, and unused Copilot Credits do not carry over to the next month.

    AI features

    • Agents Suggests and acts
    • Workflows and agent flows Suggests and acts
    • Build with natural language; app creation Suggests
  9. OpenAI Software vendor

    ChatGPT Enterprise

    Enterprise assistant
    General-purpose assistant, Agents and automated actionsSuggests and acts
    Customer IT
    Per user
    None found in the sources read
    Summary, 2 AI features

    ChatGPT Enterprise is OpenAI's enterprise plan for ChatGPT; OpenAI says its ChatGPT Work agent can plan, act across connected apps and files, and produce spreadsheets, slides and documents.

    OpenAI says business data is not used for training by default, that admins control how long data is kept, and that deleted conversations are removed within 30 days unless the law requires otherwise.

    Admins get SAML single sign-on, SCIM provisioning, custom roles by group and spend controls, and an audit log of conversations and agent activity through the Compliance API.

    OpenAI's published pricing, October 2026, prices the plan per user per month on an annual contract, with no Enterprise figure shown and credits sold for additional use.

    AI features

    • ChatGPT (chat, GPTs, connected apps) Suggests
    • ChatGPT Work Acts
  10. OpenAI Software vendor

    ChatGPT workspace agents

    Agent platform, Process automation
    Agents and automated actionsSuggests and acts
    Customer IT, Individual user
    Usage-based
    None found in the sources read
    Summary, 3 AI features, conflicts

    Workspace agents are OpenAI's shared, team-built agents in ChatGPT, introduced on April 22, 2026 as an evolution of GPTs, powered by Codex and running in the cloud so they keep working when the user is away.

    They can write and run code, use connected apps, run on a schedule, work in Slack and be started through an API.

    Write actions in connected apps default to asking the user first, builders can add action constraints, and admins can control who may build, share and use agents and can suspend them.

    OpenAI's page calls them generally available in one place and a research preview in another, and said credit-based pricing would start on May 6, 2026.

    AI features

    • Workspace agent builder Suggests and acts
    • Write-action approvals and action constraints Acts
    • Schedules, Slack and API triggers Acts

    Unclear or conflicting

    Availability of workspace agents

    Statement A

    Announcement lead: workspace agents are now generally available in ChatGPT Business, Enterprise, and Edu.

    openai.com/index/introducing-workspace-agents-in-chatgpt/

    Statement B

    Availability and pricing section of the same page: workspace agents are available in research preview for ChatGPT Business, Enterprise, Edu, and Teachers plans.

    openai.com/index/introducing-workspace-agents-in-chatgpt/

    Recorded under D-143; not resolved.

    Both statements are published as found; CoE draws no inference about which governs.

  11. Salesforce Software vendor

    Agentforce

    Agent platform, Process automation
    Agents and automated actions, Built into the platformActs
    Customer IT
    Usage-based
    None found in the sources read
    Summary, 3 AI features, conflicts

    Agentforce is Salesforce's platform for building and running AI agents, which Salesforce describes as autonomous applications that reason through next steps, act within set guardrails and hand complex issues to people.

    Salesforce's 10-K says the Agentforce 360 Platform lets companies build workflows, applications and agents with no-code and low-code tools, with its Trust Layer built in.

    Agents are built in Agent Builder on Salesforce tools such as Flows, MuleSoft connectors and Apex, and come prebuilt for sales, service and HR tasks.

    Salesforce's published pricing, October 2026, is by consumption, through Flex Credits per action or per conversation, or per user, under pre-purchase, pre-commit or pay-as-you-go terms.

    AI features

    • Agentforce agents and subagents Acts
    • Agent Builder and testing Not stated
    • Einstein Trust Layer Not stated

    Unclear or conflicting

    Whether data masking applies to agents

    Statement A

    Trusted AI page: data masking replaces sensitive PII or proprietary business data with non-identifiable tokens before the prompt is sent to the LLM.

    salesforce.com/artificial-intelligence/trusted-ai/

    Statement B

    Trailhead unit Meet the Einstein Trust Layer: data masking for LLMs is currently disabled for agents; it is available for embedded generative AI features.

    trailhead.salesforce.com/content/learn/modules/the-einstein-trust-layer/meet-the-einstein-trust-layer

    Recorded under D-143; not resolved. The Trusted AI page describes masking in general and does not mention agents; the Trailhead unit excludes agents.

    Both statements are published as found; CoE draws no inference about which governs.

  12. ServiceNow Software vendor

    ServiceNow AI Agents

    Agent platform, Process automation
    Agents and automated actions, Built into the platformActs
    Customer IT
    Not stated
    None found in the sources read
    Summary, 3 AI features

    ServiceNow describes its AI agents as acting autonomously across IT, customer service, HR and other functions, either out of the box or built in natural language in AI Agent Studio.

    Its AI Agent Orchestrator coordinates teams of agents, and Action Fabric connects third-party agents through the Agent2Agent protocol and a Model Context Protocol client, governed from what the page calls ServiceNow Super Intelligence Control Tower.

    Each agent runs under a set identity, either the invoking user or a dedicated AI user, with access control lists and role filtering limiting who can invoke it and what it can reach.

    ServiceNow uses customer data sharing to improve its Now LLMs, and customers can opt out in the Now Assist Admin console.

    AI features

    • AI agents and AI Agent Studio Acts
    • AI Agent Orchestrator and Action Fabric Acts
    • Now Assist Suggests and acts

Not stated means the sources read do not say. Hover or focus “sources” to see them. Each record shows the date it was last verified.