Terms & Conditions

Last updated: August 1, 2025

These Terms and Conditions (the "Terms") govern your access to and use of the websites, products, and services offered by Eminence Growth Solutions, LLC ("EGS," "we," "our," or "us"), including our digital downloads, advisory and training services, assessments, AI-powered tools, subscriptions, and related content (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.
If you are entering into a separate written agreement with EGS (for example, a Master Services Agreement or Statement of Work), that agreement will control to the extent it conflicts with these Terms.

1. Eligibility and Accounts

1.1 You must be at least 18 years old to use the Services.
1.2 You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately if you suspect unauthorized use.
1.3 You agree to provide accurate information and to keep it up to date.

2. Use of the Services

2.1 License. Subject to these Terms, Eminence Growth Solutions grants you a limited, non-exclusive, non-transferable license to access and use the Services for your personal or internal business purposes.

2.2 Acceptable Use. You agree not to:

  • copy, modify, host, or distribute the Services or any content except as expressly allowed;

  • reverse engineer, decompile, or attempt to extract source code or underlying models;

  • use the Services to train or improve any AI models or datasets without our prior written consent;

  • bypass or interfere with access controls, rate limits, or security features;

  • scrape or harvest data from the Services, including for competitive benchmarking;

  • upload unlawful, infringing, harmful, or confidential content you do not own or have rights to share;

  • engage in any activity that violates law or third-party rights.

3. AI Tools and Outputs

3.1 Informational Use. Our AI-powered tools and assessments, including the Eminence Ethos AI Coach and the Workforce Evolution Tool, generate outputs based on inputs, rules, and third-party data. These outputs are informational only. They do not guarantee results and should not be relied upon as the sole basis for decisions.
3.2 No Professional Advice. Unless we agree in writing, the Services do not provide legal, tax, investment, medical, or mental health advice. You remain responsible for your decisions and compliance obligations.
3.3 Accuracy and Limitations. AI may produce incorrect or incomplete information. You are responsible for independently verifying outputs before use.
3.4 Output License. Subject to these Terms and any applicable payment, we grant you a non-exclusive license to use AI outputs for your personal or internal business use. You may not resell, sublicense, or use outputs to build or train competing products.
3.5 Sensitive or Confidential Data. Do not submit sensitive personal data, trade secrets, or confidential information through self-service tools. For confidential consulting, a separate agreement with confidentiality terms is required.

4. Digital Products and Content

4.1 License. When you purchase a digital product (for example, ebooks, templates, toolkits, worksheets), you receive a personal, non-transferable license to download and use it for your own use.
4.2 Restrictions. You may not redistribute, resell, or publicly post our digital products or any part of them. You may not remove notices of authorship, trademark, or copyright.
4.3 Updates. We may update digital products from time to time. Access to updates may require a current account or active subscription.

5. Advisory, Training, and Custom Services

5.1 Scope. Advisory, training, workshops, or custom deliverables are governed by these Terms and any written order, SOW, or proposal.
5.2 Client Materials. You grant Eminence Growth Solutions a limited license to use Client Materials solely to provide the Services. You represent that you have the rights to provide such materials.
5.3 Confidentiality. If your engagement requires confidentiality, we will enter into a mutual NDA or include confidentiality terms in the SOW. Do not submit confidential information through public site forms or self-serve tools.

6. Payments, Subscriptions, and Refunds

6.1 Payments. You authorize us and our payment processors to charge your selected payment method for all purchases, subscriptions, and applicable taxes. You agree to keep your payment information current.
6.2 Subscriptions. If you subscribe to a plan, it will auto-renew at the then-current rate unless you cancel before the renewal date. You can cancel in your account settings. Access continues until the end of the paid period.
6.3 Refunds. Unless stated otherwise at checkout or in a specific offer, all sales of digital downloads are final. For subscriptions, you may cancel at any time but we do not provide prorated refunds. For advisory or custom services, refund and cancellation terms are set out in the applicable SOW or order.
6.4 Chargebacks. If you dispute a charge that is valid under these Terms, we may suspend or terminate access to the Services.

7. Intellectual Property

7.1 Our IP. The Services, including content, designs, logos, trademarks, frameworks, methodologies, and software, are owned by Eminence Growth Solutions or its licensors and are protected by law. No rights are granted except as expressly stated.
7.2 Trademarks. "Eminence Growth Solutions," "Eminence Ethos," "EminenceEdge," "Eminence Exchange," and related marks are trademarks or service marks of Eminence Growth Solutions. You may not use our marks without written permission.
7.3 Feedback. If you provide ideas or feedback, you grant Eminence Growth Solutions a non-exclusive, perpetual, irrevocable license to use them without restriction or compensation.

8. Third-Party Services and Data

8.1 Integrations. The Services may link to or integrate with third-party services, platforms, or data sources, such as WordPress, WooCommerce, analytics providers, or public datasets. We are not responsible for third-party services and your use is subject to their terms and policies.
8.2 Data Sources. Some tools use public or licensed data (for example, ONET and BLS). Eminence Growth Solutions is not affiliated with these providers. We do not guarantee accuracy, completeness, or timeliness.
8.3 Links. Links are provided for convenience and do not imply endorsement.

9. Privacy

Your use of the Services is subject to our Privacy Policy. Please review it to understand how we handle personal data and your rights.

10. No Warranties

The Services are provided "as is" and "as available." To the fullest extent permitted by law, EGS and its suppliers disclaim all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure, or error free.

11. Limitation of Liability

To the fullest extent permitted by law, Eminence Growth Solutions will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or related to your use of the Services. Eminence Growth Solutions' total liability for any claim is limited to the greater of 100 dollars or the amounts you paid to EGS for the Services during the 3 months before the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Eminence Growth Solutions and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your content, or your violation of these Terms or applicable law.

13. Termination and Suspension

We may suspend or terminate your access to the Services at any time if you breach these Terms or if your use poses a risk to the Services or other users. You may stop using the Services at any time. Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, and dispute resolution.

14. Dispute Resolution and Governing Law

15.1 Governing Law. These Terms are governed by the laws of the State of [State], without regard to its conflicts of law rules.
15.2 Informal Resolution. Before filing a claim, you agree to try to resolve the dispute informally by emailing us at support@eminencegrowthsolutions.com with a description of the issue.
15.3 Arbitration and Class Action Waiver. Any dispute that cannot be resolved informally will be settled by binding arbitration on an individual basis. You and EGS waive any right to a jury trial or to participate in a class action. The arbitration will be conducted by the American Arbitration Association under its rules. You may seek relief in small claims court if applicable.
15.4 Injunctive Relief. Either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

15. International Use

You are responsible for complying with local laws when you access the Services from outside the United States. You represent that you are not located in a country subject to U.S. government embargo or sanctions and that you are not on any restricted party list.

16. Changes to the Services and Terms

We may modify or discontinue any part of the Services at any time. We may update these Terms from time to time. If changes are material, we will provide notice by posting the new Terms and updating the date above. Your continued use of the Services after changes become effective means you accept the new Terms.

17. Notices

We may provide notices to you by email, in-product messages, or by posting on our site. You agree to keep your email address current. You may send legal notices to: support@eminencegrowthsolutions.com.

19. Miscellaneous

19.1 Entire Agreement. These Terms, together with any applicable SOW or order and our Privacy Policy, form the entire agreement between you and EGS regarding the Services.
19.2 Severability. If any provision is found unenforceable, the remaining provisions will remain in effect.
19.3 Assignment. You may not assign these Terms without our consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.
19.4 No Waiver. A failure to enforce any provision is not a waiver of that provision.
19.5 Force Majeure. Eminence Growth Solutions will not be liable for delays or failures due to events beyond its reasonable control, including acts of God, internet outages, labor disputes, or government actions.

20. Platform-Specific Terms

20.1 Eminence Exchange. If you create a profile on Eminence Exchange or any Eminence Growth Solutions community platform, you agree to:

  • provide accurate information and keep it current;

  • follow community guidelines;

  • avoid posting confidential, infringing, or unlawful content;

  • understand that visibility and privacy settings are your responsibility.
    Additional terms may apply and will control if there is a conflict with these Terms.

20.2 Beta Features. From time to time we may offer experimental or beta features. Beta features are provided as is, may be withdrawn without notice, and may be subject to additional terms.

21. Contact

Questions about these Terms can be sent to support@eminencegrowthsolutions.com. We are happy to help clarify how these Terms apply to your use of the Services.

 

 

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