Eminence Growth Solutions, operates eminencegrowthsolutions.com and related pages, including the Eminence Ethos Resource Vault.
Information you provide
Account & profile: name, email, password (hashed), and optional details you add in My Account.
Orders & subscriptions: contact details, shipping address, billing address (if applicable), items purchased, subscription status.
Support & inquiries: content of messages or emails to us.
AI features (Eminence Ethos AI Coach): When you use our AI tools, your prompts and the model’s responses are sent to our AI service provider (currently OpenAI) to generate an answer. Eminence Growth Solutions does not collect, store, or view the content of your prompts or responses.
Information we collect automatically
Device/browser data, IP address, pages viewed, and actions on the site (via cookies or similar technologies).
Approximate location (from IP) for fraud prevention, tax, and analytics.
Information from partners
Payment confirmation from processors (no full card numbers), email engagement from Mailchimp, and fulfillment updates from our print-on-demand partner.
Provide the site and services: create/manage accounts, process orders, ship goods, provide downloads, and maintain the Resource Vault.
Subscriptions & access control: authenticate users, manage renewals/cancellations, and enforce gated content.
Customer support & safety: respond to requests, prevent fraud/abuse, and secure our services.
Communications & marketing: send transactional emails (receipts, access links) and—if you opt in—newsletters and product updates via Mailchimp (unsubscribe anytime).
Analytics and improvement: understand usage to improve content and features.
Compliance: taxes, accounting, and legal obligations.
Legal bases (EEA/UK only): contract performance, legitimate interests (e.g., site security/analytics), legal obligation, and consent (where required for marketing or optional cookies).
We use:
Essential cookies for security, checkout, and log-in (cannot be turned off).
Analytics cookies (e.g., Google Analytics) to measure traffic and performance.
Marketing/advertising pixels (e.g., Meta/Google Ads) if enabled to reach interested audiences.
You can control cookies in your browser. Where required, we display a cookie banner to manage non-essential cookies.
We share only what’s needed to run Eminence Growth Solutions:
Hosting & platform: WordPress/Breakdance, managed hosting, and security tools.
Commerce: WooCommerce & WooCommerce Subscriptions; payment processors (e.g., Stripe/PayPal); tax and fraud-prevention tools.
Email & CRM: Mailchimp for newsletters and account-related emails.
Fulfillment: print-on-demand/merchandise partner (e.g., Printful) receives your name, address, and items to make and ship orders.
AI features (if you use them): third-party AI providers (e.g., OpenAI or similar) process your prompts and outputs to deliver responses. Do not submit confidential or sensitive information.
Professional services & legal: accountants, auditors, advisors, or authorities when required by law or to protect rights.
We do not sell personal information for money. Some sharing (like advertising cookies) may be considered “sharing” or “targeted advertising” under certain U.S. state laws - see Your privacy rights below.
Accounts: kept while your account is active.
Orders: typically 7 years to satisfy tax and accounting requirements.
Support messages: as long as needed to assist you.
Marketing: until you unsubscribe or request deletion (we keep a minimal suppression record to honor opt-outs).
AI interactions: Eminence Growth Solutions does not retain your prompts or AI outputs. We therefore cannot access, correct, or delete AI conversation content on your behalf because we do not control it. If you wish to exercise privacy rights regarding AI interaction data, you may need to contact the AI provider directly; we will assist by forwarding your request where feasible.
We use reasonable technical and organizational measures (TLS encryption, access controls, backups). No method is 100% secure; protect your password and contact us if you suspect unauthorized activity.
Our site is not intended for children under 13 (or under 16 in the EEA/UK). We do not knowingly collect such data. If you believe a child has provided personal information, contact us to delete it.
We are U.S.-based. If you access the site from outside the U.S., your information may be processed in countries with different data protection laws. Where required, we rely on appropriate safeguards (e.g., SCCs with processors).
EEA/UK (GDPR): You may request access, correction, deletion, restriction, portability, or objection to processing, and you may withdraw consent where processing is based on consent. You also have the right to complain to your local data protection authority.
California & certain U.S. states (e.g., CO, CT, VA, UT): You may request to know/access, correct, or delete personal information, and to opt out of “sharing”/targeted advertising. We do not sell personal information for money. To exercise rights or make an appeal, contact support@eminencegrowthsolutions.com.
Email marketing: Click Unsubscribe in any Mailchimp email or email us.
Manage your details in My Account; you may delete your account anytime via My Account → Delete Account. If you’ve made purchases, we may retain minimal order records as required by law.
Control cookies via our banner (where shown) or your browser.
Do not submit sensitive information to AI features.
Opt out of marketing at any time.
Our site may link to other websites. Their privacy practices are their own; review those policies.
We may update this policy from time to time. We’ll post the new date at the top and, if changes are material, we’ll notify you via the site or email.
Eminence Growth Solutions
Email: support@eminencegrowthsolutions.com