Bulletin Docket #INS 24-011-AB: The Use of Artificial Intelligence Systems in Insurance (NAIC Model Bulletin adopted by the New Hampshire Insurance Department)

Summary

The New Hampshire Insurance Department issued Bulletin Docket #INS 24-011-AB on February 20, 2024, its version of the NAIC Model Bulletin on insurers' use of AI. It reminds insurers authorized in New Hampshire that decisions affecting consumers that are made or supported by AI systems must comply with existing insurance law, including the rules on unfair trade practices and unfair discrimination. It sets the regulator's expectations for a written AI systems program (governance, risk management, internal controls and oversight of third-party AI vendors) and describes the information the regulator may request in an investigation or market conduct examination. This record covers the bulletin only; it is regulatory guidance, not a statute.

Key dates

1. February 20, 2024Takes effect
2. October 16, 2026Checked against sources
3. October 21, 2026Checked against sources

Developments are added when the record is reviewed. Next review: January 15, 2027.

Evidence

Each passage is quoted from its source. The quoted passages are re-checked against the live pages every month.

1. New Hampshire: Bulletin Docket #INS 24-011-AB – February 20, 2024

   Supports: Bulletin number and date

   Locke Lord QuickStudy: Artificial Intelligence State Insurance Regulation, A Year in Review Troutman Pepper Locke Reporting or analysis