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U.S. federal · In effect

Building the Future: VA's Strategy for Adopting High-Impact Artificial Intelligence to Improve Services for Veterans

Verified Checked against its sources on 2 sources quoted

Where
United States
Agency
Department of Veterans Affairs (VA)
Instrument
Agency AI strategy
Status
Published October 2025; page updated September 15, 2026
Issued
October 2025 (reported October 2, 2025; page last updated September 15, 2026)
Effective
October 2025
Applies to
VA internal + veteran services
Sectors
Healthcare, benefits administration
Applicability
VA operations and veteran-facing services
Penalties and enforcement
N/A – internal strategy
Enforcing authority
VA

Summary

The Department of Veterans Affairs' AI strategy commits to investing in high-impact AI use cases, modern infrastructure, workforce training and governance. Each administration (Veterans Health Administration, Veterans Benefits Administration, National Cemetery Administration) and the Veterans Experience Office named workflows to redesign with AI, including community-care document processing, benefits eligibility determination and claims processing, and burial scheduling support. It sets a hub-and-spoke model for AI expertise and commits to full implementation of OMB M-25-21 and M-25-22.

Key dates

  1. October 2025Takes effect
  2. October 2025Issued
  3. October 16, 2026Checked against sources

Developments are added when the record is reviewed. Next review: January 15, 2027.

Evidence

Each passage is quoted from its source. The quoted passages are re-checked against the live pages every month.

  1. VA is preparing by investing in high-impact AI use cases, building modern infrastructure, training the workforce and implementing governance to support responsible AI deployment.

    Supports: Strategy scope

    Each administration (Veterans Health Administration (VHA), Veteran Benefits Administration (VBA), National Cemetery Administration (NCA)) and the Veterans Experience Office (VEO) identified major workflows to reimagine with AI and automation.

    Supports: Coverage of VHA, VBA, NCA

    including full implementation of OMB M-25-21 and M-25-22.

    Supports: OMB memoranda

    Building the Future: VA's Strategy for Adopting High-Impact Artificial Intelligence to Improve Services for Veterans U.S. Department of Veterans Affairs Primary source

  2. The Department of Veterans Affairs has released a strategy to accelerate the adoption of artificial intelligence

    Supports: Release (article dated October 2, 2025)

    VA Publishes AI Adoption Strategy to Enhance Veteran Services ExecutiveGov Reporting or analysis

Suggested citation. Eminence Scan, “Building the Future: VA's Strategy for Adopting High-Impact Artificial Intelligence to Improve Services for Veterans”, Eminence Growth Solutions, last verified October 16, 2026, https://eminencegrowthsolutions.com/tools/eminence-scan/record/fed-029/.

Using our research: you may read and quote Eminence Scan with credit to “Eminence Scan, Eminence Growth Solutions” and a link; all other rights reserved. Terms: Using our research.

Spotted an error, or a development we have missed? Report a correction. How we check records: research methodology.