Software vendor
Phenom
Phenom, a Pennsylvania-based HR technology company, offers Fit Score candidate ranking, X+ Screening and Interview Intelligence.
Function
- Ownership
- Not stated
Not stated in the sources read. EDGAR shows Form D notices filed by Phenom People, Inc. from 2015 to 2020 and no periodic reports.
- Headquarters
- United StatesSourceEDGAR company search results for 'phenom' and submissions record for CIK 0001657212 (Phenom People, Inc.)
- SEC reporting
- NoSourceEDGAR company search results for 'phenom' and submissions record for CIK 0001657212 (Phenom People, Inc.)
- Audit firm
- No
- Subprocessor list
- Not stated
- Contract terms
- Not stated
Offering · Software
Phenom recruiting AI (Fit Score, X+ Screening, assessments and Interview Intelligence)
Phenom describes Fit Score as AI that ranks candidates as they enter the pipeline against the skills, experience, title and location requirements a customer sets, and shows the factors behind each rating. SourcePhenom Fit Score – AI Candidate Matching (product page)
Its X+ Screening evaluates applicants through knock-out and scored text questions, voice or video answers and timed case studies, and its Interview Intelligence transcribes interviews with consent and drafts summaries for the interviewer to review. SourcesX+ AI Candidate Screening (X+ Screening product page)Interview Intelligence (product page)
Phenom says humans make every hiring decision and that it never trains its AI on demographic or biometric data. SourceThe Phenom Approach to Ethical AI (AI Ethics for HR & Talent)
Its own pages date the Fit Score adverse-impact audit to both 2025 and 2026, and none names the auditor. SourcesThe Phenom Approach to Ethical AI (AI Ethics for HR & Talent)Phenom Fit Score – AI Candidate Matching (product page)Phenom Fit Score: 2026 Report (resource landing page)
Where it fits
CoE analysis Fits enterprises that want ranking, screening, assessment and interview analysis on one talent platform.
CoE analysis Fit Score and knock-out questions shape who reaches an interview, and the assessments score speaking and motivation, so the full audit report, the configuration settings and an accommodation route belong in the diligence file before rollout. SourcesPhenom Fit Score: 2026 Report (resource landing page)X+ AI Candidate Screening (X+ Screening product page)AI Candidate Assessment & Screening (use-case page)
What it does
- Offering type
- SoftwareSourceThe Phenom Approach to Ethical AI (AI Ethics for HR & Talent)
- Workflow areas
- SourcesThe Phenom Approach to Ethical AI (AI Ethics for HR & Talent)Phenom Fit Score – AI Candidate Matching (product page)X+ AI Candidate Screening (X+ Screening product page)Interview Intelligence (product page)AI Candidate Assessment & Screening (use-case page)
- Recruiting and sourcing
- Screening and ranking
- Assessment and testing
- Interviewing
- Customer size
- Not stated
AI
- Kind of AI
- SourcesPhenom Fit Score – AI Candidate Matching (product page)X+ AI Candidate Screening (X+ Screening product page)
- Built into the platform
- Agents and automated actions
- Suggests or acts
- Suggests and actsSourcesX+ AI Candidate Screening (X+ Screening product page)The Phenom Approach to Ethical AI (AI Ethics for HR & Talent)
- Availability
- Not stated
The product pages read carry no availability, preview or edition labels.
- Models named
- Not stated
Control
- Who controls it
- Customer HR teamSourcesX+ AI Candidate Screening (X+ Screening product page)Phenom Fit Score – AI Candidate Matching (product page)
Phenom says admins choose which AI capabilities run, without saying which team, and retention follows the policy the customer configures; customers set the requirements Fit Score ranks against, Fit Score refines its matches from recruiter feedback, and recruiters build questionnaires and review and edit AI-suggested screening questions.
Commercial
- Pricing model
- Quote onlySourcePhenom Pricing & RFP Requests
- Public price
- Not stated
Evidence
- Independent outcomes
- None found in the sources read.
- Sources read
- Vendor-stated 12
- Independent market evidence None read
- Independently verified outcomes None read
- Pricing 1
- Known limitations None read
- Coverage
- Directory record
- Last verified
Decisions about people
- Decision use
- SourcesPhenom Fit Score – AI Candidate Matching (product page)Phenom Fit Score: 2026 Report (resource landing page)X+ AI Candidate Screening (X+ Screening product page)The Phenom Approach to Ethical AI (AI Ethics for HR & Talent)
- Ranks or scores
- Recommends
Fit Score ranks candidates and helps recruiters decide whether to invite them to interview. X+ Screening uses Phenom's own term 'knock-out' for some questions, and Phenom says automations assign, remind and advance candidates; the page does not say whether a knock-out answer ends an application automatically or only flags it. Phenom says humans make every hiring decision.
- Bias audit published
- YesSourcesThe Phenom Approach to Ethical AI (AI Ethics for HR & Talent)Phenom Fit Score – AI Candidate Matching (product page)Phenom Fit Score: 2026 Report (resource landing page)AI Candidate Assessment & Screening (use-case page)
Vendor-published results summary; the full report was not read.
- Traits the tool infers
- Phenom says its assessments use AI to assess what drives a person, through situational judgment, motivation and interest assessments, ten durable skills ordered from energizing to draining, and language scored on speaking and listening. X+ Screening collects voice and one-way video answers, which it transcribes and summarizes. Emotion inference is not stated; Phenom says it never trains its AI on biometric data.SourcesAI Candidate Assessment & Screening (use-case page)X+ AI Candidate Screening (X+ Screening product page)The Phenom Approach to Ethical AI (AI Ethics for HR & Talent)
- Configurable thresholds
- YesSourcesPhenom Fit Score – AI Candidate Matching (product page)X+ AI Candidate Screening (X+ Screening product page)
Customers set the skills, experience, title and location requirements Fit Score ranks against, and recruiters build knock-out and scored questions. Who can change them, and whether changes are logged, is not stated.
- Candidate notice support
- Interview Intelligence joins interviews with consent; every participant is told upfront and can opt out at any time.SourceInterview Intelligence (product page)
Notice for Fit Score, X+ Screening and the assessments is not described in the sources read.
- Accommodation route
- Not stated
Not stated in the sources read, although assessments score speaking and listening and case studies are timed.
- Human review
- Phenom says humans make every hiring decision; AI-suggested screening questions are reviewed by the recruiter, and Interview Intelligence summaries stay drafts until an interviewer reviews them.SourcesThe Phenom Approach to Ethical AI (AI Ethics for HR & Talent)X+ AI Candidate Screening (X+ Screening product page)Interview Intelligence (product page)
Security and control
- Single sign-on
- Not covered in this record
- User provisioning
- Not covered in this record
- Role-based access
- Not covered in this record
- Administrator controls for AI
- Not covered in this record
- Audit logs
- Not covered in this record
- Certifications
- Not covered in this record
- Data retention
- Not covered in this record
- Data residency
- Not covered in this record
- Training on customer data
- Not covered in this record
AI features
As the vendor or firm describes them. Notes in small print record what the sources leave open.
Fit Score
Ranks candidates as they enter the pipeline on the skills, experience, title and location requirements the customer sets; shows the factors behind each rating, lets users refine criteria, and learns from candidate outcomes and recruiter feedback. Phenom says it helps recruiters decide whether to invite a candidate to interview.
- Kind
- Built into the platform
- Suggests or acts
- Suggests
- Who controls it
- Customer HR team
- Availability
- Not stated
Control: Customers set the requirements and refine criteria; Fit Score learns from recruiter feedback and recruiters work from its ranked list.
SourcesPhenom Fit Score – AI Candidate Matching (product page)Phenom Fit Score: 2026 Report (resource landing page)X+ Screening
Screens applicants through text questions with knock-out and scoring, voice or one-way video answers and timed case studies; AI suggests questions from the job description for recruiter review, transcribes and summarizes responses, and leaves a transcript and score for each candidate. Phenom says the AI suggests and can act while people always decide.
- Kind
- Built into the platform, Agents and automated actions
- Suggests or acts
- Suggests and acts
- Who controls it
- Customer HR team
- Availability
- Not stated
Control: Recruiters build questionnaires and review AI-suggested questions; admins choose which AI capabilities run (team not named).
SourceX+ AI Candidate Screening (X+ Screening product page)AI assessments
Assess what drives a person through situational judgment, motivation and interest assessments, technical and adaptive reasoning tests, and language scored on speaking and listening; order ten durable skills from energizing to draining. Phenom says each assessment is validated for adverse impact and bias before live use.
- Kind
- Built into the platform
- Suggests or acts
- Suggests
- Who controls it
- Not stated
- Availability
- Not stated
Control: Not stated in the sources read.
SourceAI Candidate Assessment & Screening (use-case page)Interview Intelligence
An AI assistant joins interviews with consent, transcribes them, drafts a role-aligned summary that an interviewer reviews before it is final, and flags potentially biased or noncompliant moments; participants are told upfront and can opt out.
- Kind
- Built into the platform
- Suggests or acts
- Suggests
- Who controls it
- Not stated
- Availability
- Not stated
Control: Not stated in the sources read.
SourcesInterview Intelligence (product page)The Phenom Approach to Ethical AI (AI Ethics for HR & Talent)
Unclear or conflicting statements
Where the sources are unclear or disagree, both statements are shown with their links.
Year of the Fit Score audit
Statement A
AI ethics page: "Phenom Fit Score 2025 Audit Results" and "The 2025 Phenom Fit Score audit confirmed three things".
phenom.com/ai-ethics
Phenom Fit Score 2025 Audit Results; FAQ
Statement B
Fit Score page: "The 2026 Phenom Fit Score audit independently confirmed it is valid, reliable, and fair with no adverse impact detected"; the same page features a "Phenom Fit Score: 2025 Report", and the linked report page is titled "Phenom Fit Score: 2026 Report".
phenom.com/fit-score
FAQ on bias; Featured Resources
Recorded under D-143; which audit is current, and its data dates, are questions for Phenom.
Questions to ask
For this offering
- Can we see the full Fit Score audit report: who performed it, the data and its dates, the groups tested and excluded, and whether it is the 2025 or the 2026 audit?
- Which Fit Score requirements and X+ Screening knock-out or scored questions change who reaches an interview, who in our organization can change them, and are changes logged?
- Does a knock-out answer in X+ Screening end an application automatically, and can a recruiter review and reverse it?
- Which assessment scores depend on speaking, listening, video or timed tasks, and how does a candidate with a disability request an accessible format or an alternative?
- Which features record or analyze voice or video, what traits or motivations do they infer, and can each be switched off by jurisdiction?
- What validation evidence links each assessment to the job, and was it validated as a pass-or-fail screen or for ranking?
From the diligence question set
- DQ-37 Has an independent auditor tested this tool for adverse impact, on data like ours? Can we see the full results: the groups tested and excluded, the data and its dates, the thresholds used, and the auditor's relationship to you?
- DQ-39 What evidence shows that the tool measures something related to the job, and was it validated for the way we will use it: as a pass-or-fail screen, or to rank people?
- DQ-40 Which settings change who passes: weights, thresholds, knockout questions, cut scores? Who can change them, are changes logged, and does a change trigger a new audit?
- DQ-41 What notices, explanations and alternative processes does the tool support, and can a person with authority review and change an adverse decision?
- DQ-42 How can a candidate with a disability take the assessment in an accessible format or request an alternative, and does speed, voice, video or a timed task affect the score?
- DQ-43 Does any feature infer emotion, personality or other traits from face, voice or video, or use biometric data? Can each such feature be switched off?