Platform provider
Amazon Web Services (Amazon.com, Inc.)
Amazon.com, Inc., listed on Nasdaq and based in Seattle, sells Amazon Quick, which AWS calls the next evolution of Amazon Q Business, through AWS.
Function
- Ownership
- PublicSourceAmazon.com, Inc. Form 10-K for the fiscal year ended December 31, 2025
Amazon.com, Inc. common stock (AMZN) listed on the Nasdaq Global Select Market, per its Form 10-K for 2025.
- Headquarters
- United StatesSourceAmazon.com, Inc. Form 10-K for the fiscal year ended December 31, 2025
- SEC reporting
- YesSourceAmazon.com, Inc. Form 10-K for the fiscal year ended December 31, 2025
- Audit firm
- No
- Subprocessor list
- Not stated
- Contract terms
- Not stated
Offering · Software
Amazon Quick
Amazon Quick is AWS's AI-powered service for automating tasks, analyzing data, building web applications and conducting research through natural-language chat, using AI agents against connected data sources. SourceWhat is Amazon Quick? (Amazon Quick User Guide)
AWS calls it the next evolution of Amazon Q Business, which is no longer sold to new customers. SourceAmazon Q Business (product page, End of Support Notice)
Quick Automate builds business process automations with agents that make contextual decisions and execute actions, and the Enterprise plan adds human-in-the-loop orchestration. SourcesWhat is Amazon Quick? (Amazon Quick User Guide)Amazon Quick pricing
AWS's published pricing, October 2026, lists Professional at $20 and Enterprise at $40 per user per month, each plus a $250 monthly fee per account. SourceAmazon Quick pricing
Where it fits
CoE analysis Fits organizations on AWS that want a company assistant tied to their AWS identity, network and audit set-up, with analytics carried over from QuickSight. SourcesWhat is Amazon Quick? (Amazon Quick User Guide)Security in Amazon Quick (Amazon Quick User Guide)
CoE analysis Agent hours and index storage are metered on Enterprise, and Professional accounts cannot exceed their entitlement, so the plan choice decides whether heavy use is billed or stopped. SourceAmazon Quick pricing
What it does
- Offering type
- SoftwareSourceWhat is Amazon Quick? (Amazon Quick User Guide)
- Workflow areas
- SourceWhat is Amazon Quick? (Amazon Quick User Guide)
- Enterprise assistant
- Enterprise search
- Process automation
- Customer size
- Not stated
AI
- Kind of AI
- SourceWhat is Amazon Quick? (Amazon Quick User Guide)
- General-purpose assistant
- Agents and automated actions
- Suggests or acts
- Suggests and actsSourceWhat is Amazon Quick? (Amazon Quick User Guide)
- Availability
- Generally availableSourcesAmazon Q Business (product page, End of Support Notice)Amazon Quick pricing
Quick is offered on published plans (ga is an inference from the published pricing; no source read uses the words generally available); Amazon Q Business is no longer available to new customers, and existing Q Business customers can keep it or use their Q index with Quick.
- Models named
- Not stated
Control
- Who controls it
- Customer ITSourcesWhat is Amazon Quick? (Amazon Quick User Guide)Amazon Quick pricing
Commercial
- Pricing model
- Published list priceSourceAmazon Quick pricing
- Public price
- USD 20 user/month, plus an account infrastructure fee (see pricing_note)SourceAmazon Quick pricing
Term: monthly
Evidence
- Independent outcomes
- None found in the sources read.
- Sources read
- Vendor-stated 6
- Independent market evidence None read
- Independently verified outcomes None read
- Pricing 2
- Known limitations None read
- Coverage
- Directory record
- Last verified
Security and control
- Single sign-on
- Some plansSourcesSecurity in Amazon Quick (Amazon Quick User Guide)Amazon Quick pricing
Single sign-on using AWS IAM and third-party solutions is listed among Quick's security features (user guide). The pricing page, a marketing source, places SSO in the Professional plan's governance features; the plan scoping rests on that page only. Protocols are not named.
- User provisioning
- Not stated
Organizations provision Quick through the AWS Management Console with IAM Identity Center or IAM; automated provisioning protocols are not described on the pages read.
- Role-based access
- SupportedSourcesSecurity in Amazon Quick (Amazon Quick User Guide)Amazon Quick pricing
Role-based access control is listed in Quick's security features and in the Professional plan.
- Administrator controls for AI
- Not stated
Administrators can deploy overage limit policies for Enterprise usage; the Professional plan lists admin controls. Whether each AI capability can be switched off on its own is not stated.
- Audit logs
- SourcesSecurity in Amazon Quick (Amazon Quick User Guide)Data protection in Amazon Quick (Amazon Quick User Guide)
AWS CloudTrail auditing is listed among Quick's security features, and AWS recommends CloudTrail API and user activity logging; whether agent actions are logged is not stated on the pages read.
- Certifications
- Not stated
- Data retention
- Not stated
- Data residency
- Not stated
The Professional plan lists data sovereignty among its governance features; regions are not named on the pages read.
- Training on customer data
- Not usedSourceData protection in Amazon Quick (Amazon Quick User Guide)
Scope: Vendor models, Third party models
Where stated: Documentation
Amazon Quick does not use customer data for training or improving underlying LLMs.
AI features
As the vendor or firm describes them. Notes in small print record what the sources leave open.
Quick chat agents and Quick Research
Natural language chat that uses AI agents against connected data sources and applications; in-depth research across the web and company data delivered as a cited report.
- Kind
- General-purpose assistant
- Suggests or acts
- Suggests
- Who controls it
- Customer IT
- Availability
- Generally available
Control: Provisioned for the organization through the AWS Management Console with IAM Identity Center or IAM Federation.
SourceWhat is Amazon Quick? (Amazon Quick User Guide)Amazon Quick Index
Connects the organization's documents and data sources so AI responses are grounded in its information.
- Kind
- General-purpose assistant
- Suggests or acts
- Not stated
- Who controls it
- Customer IT
- Availability
- Not stated
Control: Not described by role.
SourceWhat is Amazon Quick? (Amazon Quick User Guide)Quick Flows and Quick Automate
AI-powered workflows that take actions in connected applications, and business process automations with AI agents that make contextual decisions and execute actions; human-in-the-loop orchestration on Enterprise.
- Kind
- Agents and automated actions
- Suggests or acts
- Acts
- Who controls it
- Customer IT
- Availability
- Generally available
Control: Administrators can deploy overage limit policies on Enterprise.
SourcesWhat is Amazon Quick? (Amazon Quick User Guide)Amazon Quick pricing
Questions to ask
For this offering
- If we run Amazon Q Business today, what does moving our Q index to Quick change in pricing, permissions and support?
- Which actions can Quick Automate agents take in connected applications without a human step, and how is that set?
- Which model providers process our prompts in Quick, given that the pages read name none?
- Which audit events reach AWS CloudTrail for agent actions, and how long are they kept?
- In which AWS Regions will our indexed data and prompts be stored and processed?
From the diligence question set
- DQ-06 Does each feature suggest or act? Can it create, post, approve or change records, and where is that limit enforced?
- DQ-13 What does the system record for each AI output or action, and can we export and keep those records for as long as we need them?
- DQ-16 Is our data, including inputs, outputs, documents and corrections, used to train or improve any model, yours or a third party's? Is that off by default, and is the commitment in the contract?
- DQ-17 How long are prompts, outputs and logs kept, where are they stored and processed, and can we have them deleted?
- DQ-19 How are the AI features priced: included in the subscription, sold as an add-on or higher tier, or metered by use? What is the billing unit?
- DQ-20 What happens when use exceeds the included amount: overage charges, throttling, or a feature that stops partway through a critical process?
