Professional services firm
Deloitte (US member firms of Deloitte Touche Tohmatsu Limited)
Deloitte US offers Zora AI digital workers, AI Advantage for CFOs and Finance Operate managed services; Deloitte & Touche LLP audits public companies.
Function
- Ownership
- Not stated
Not stated in the sources read. The footer describes Deloitte Touche Tohmatsu Limited (DTTL), the global network entity, as a UK private company limited by guarantee, and refers in the United States to the US member firms of DTTL and their related entities without stating how they are owned. No Deloitte US entity whose EDGAR filings were read files Forms 10-K, 10-Q or 20-F.
- Headquarters
- United StatesSourceZora AI (service page)
- SEC reporting
- NoSourceEDGAR company searches and submission records for the audit and advisory firms (Deloitte, PricewaterhouseCoopers, Ernst & Young, KPMG, Grant Thornton, BDO USA, RSM US, Protiviti)
- Audit firm
- YesSourcesInspection Data for U.S. Global Network FirmsAudit services (service page)
- Website
- SourceZora AI (service page)
- Subprocessor list
- Not stated
- Contract terms
- Not stated
Offering · Accelerator
AI Advantage for CFOs
Deloitte Consulting LLP announced AI Advantage for CFOs in April 2025 as an AI-powered analytics and insights platform built with Amazon Bedrock and Anthropic's large language models, including Finance Automation Agents for key finance processes. SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
The release lists CFO Insights, AI-Powered Finance, Agent Builder and Conversational AI among the capabilities a first client uses, powered by AWS technologies such as Amazon Bedrock Data Automation and Anthropic's Claude 3.7 Sonnet model. SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
A Center of Excellence works with CFOs on planning and analysis, forecast accuracy and automation with AI agents. SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
Where it fits
CoE analysis Planning, analysis and finance automation for organizations that want a firm-built platform on AWS. SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
CoE analysis The capabilities rest on a 2025 release that the October 2026 FinanceAI page still links, so current packaging and model versions need confirming. SourceFinanceAI: Harness the Power of Modern Finance (service page)
What it does
- Offering type
- AcceleratorSourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
- Workflow areas
- SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
- Planning and FP&A
- Finance data and analytics
- Customer size
- Not stated
AI
- Kind of AI
- SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
- Agents and automated actions
- General-purpose assistant
- Suggests or acts
- Suggests and actsSourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
- Availability
- Not stated
Announced April 24, 2025 by Deloitte Consulting LLP. The release names a first client using it, and the US FinanceAI page still links the release on October 12, 2026. Neither source states general availability, and neither says the offering is unreleased.
- Models named
- SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
- Anthropic (Claude 3.7 Sonnet)
Control
- Who controls it
- Not stated
Not stated in the sources read.
Commercial
- Pricing model
- Not stated
- Public price
- Not stated
Evidence
- Independent outcomes
- None found in the sources read.
- Sources read
- Vendor-stated 4
- Independent market evidence 5
- Independently verified outcomes None read
- Pricing None read
- Known limitations None read
- Coverage
- Directory record
- Last verified
Delivery and lock-in
- Delivery model
- Not stated
Not stated in the sources read. The release calls AI Advantage for CFOs an integrated AI-powered analytics and insights platform but does not say whether clients license, subscribe to or keep it.
- Run service offered
- Not stated
- Team qualifications published
- The release says Deloitte is also launching an AI Advantage for CFOs Center of Excellence to work with CFOs on opportunities in financial planning and analysis, forecast accuracy and automation with AI agents, and lists as contacts Nishita Henry (Global AWS Alliance leader, Deloitte Global), Diego Saenz (Managing Director, AWS Lead Alliance Partner (Data + AI)) and Gina Schaefer (Managing Director, Intelligent Automation Practice Leader). No team size or credential criteria are stated.SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
- IP and post-engagement license
- Not stated
Not stated in the sources read.
- Savings claims (firm-stated)
- Not stated
Not stated in the sources read.
- Alliance partners
- SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
- Amazon Web Services (AWS)
- Anthropic
The April 2025 release says AI Advantage for CFOs was "built in collaboration with Amazon Bedrock and Anthropic's large language models", is powered by AWS technologies such as Amazon Bedrock Data Automation and GraphRAG Knowledge Bases along with Anthropic's Claude 3.7 Sonnet model, and credits "the robust AI capabilities of AWS and Anthropic". It does not call AWS or Anthropic a partner. As the release describes them, AWS supplies the platform's cloud technologies and Anthropic supplies the model named as powering it; whether clients can choose another model is not stated.
Security and control
- Single sign-on
- Not covered in this record
- User provisioning
- Not covered in this record
- Role-based access
- Not covered in this record
- Administrator controls for AI
- Not covered in this record
- Audit logs
- Not covered in this record
- Certifications
- Not covered in this record
- Data retention
- Not covered in this record
- Data residency
- Not covered in this record
- Training on customer data
- Not covered in this record
AI features
As the vendor or firm describes them. Notes in small print record what the sources leave open.
Finance Automation Agents
Automate key finance processes using intelligent AI agents.
- Kind
- Agents and automated actions
- Suggests or acts
- Acts
- Who controls it
- Not stated
- Availability
- Not stated
Control: Not stated.
SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)AI finance analysis
Streamlines insight generation from structured, unstructured and multimodal content such as documents, images, audio and video.
- Kind
- General-purpose assistant
- Suggests or acts
- Suggests
- Who controls it
- Not stated
- Availability
- Not stated
Control: Not stated.
SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)CFO Insights, AI-Powered Finance, Agent Builder, Conversational AI
Listed among the AI capabilities a first client uses (the list is introduced with 'including'); not described individually.
- Kind
- Agents and automated actions, General-purpose assistant
- Suggests or acts
- Not stated
- Who controls it
- Not stated
- Availability
- Not stated
Control: Not stated.
SourceDeloitte Launches AI Advantage for CFOs With AWS and Anthropic (press release, April 24, 2025)
Questions to ask
For this offering
- If Deloitte audits our financial statements, has our audit committee pre-approved this service, and how does Deloitte assess it against the SEC non-audit service categories (bookkeeping, financial information systems design and implementation, internal audit outsourcing, management functions) and, for ICFR-related work, PCAOB Rule 3525? Ask our audit committee and counsel to confirm.
- Is AI Advantage for CFOs still offered under that name, and which model versions and AWS services run it today?
- What can the Finance Automation Agents change in our systems, and who approves their actions?
- Where is our data processed, is it used to train or tune any model, and what retention applies at Deloitte, AWS and the model provider?
- Is it licensed as software, delivered inside an engagement, or both, and on what fee basis?
From the diligence question set
- DQ-31 Who, by name and role, will design, build, test and run the AI in our finance process, and what AI has each of those people personally put into production?
- DQ-33 When the engagement ends, what will we own and be able to run ourselves, and what will work only with your firm? On what terms are your accelerators licensed afterward, and what does it cost to leave a run service?
- DQ-35 Do you receive fees, rebates, resale margins or other incentives from the software you are recommending, and do you, or will you, audit our financial statements?
Offering · Managed service
Deloitte Finance Operate Services
Deloitte describes Finance Operate Services as ongoing finance managed services that combine specialized talent with AI and agentic AI solutions, such as Zora AI, across the finance value chain. SourceDeloitte Finance Operate Services (service page)
The listed scope runs from planning and forecasting, order-to-cash and procure-to-pay through close, external reporting, internal controls assessment, cash management and tax. SourceDeloitte Finance Operate Services (service page)
Engagements begin with benchmarking and then follow one of several models, from embedded resources to outcome delivery or rebadging captive teams. SourceDeloitte Finance Operate Services (service page)
Where it fits
An outsourcing option for the finance value chain Deloitte lists, with Deloitte's own agents in the delivery. SourceDeloitte Finance Operate Services (service page)
CoE analysis Where Deloitte is also the auditor, whether scope that touches accounting records, controls assessment or system operation is permissible is a question for the audit committee and counsel.
What it does
- Offering type
- Managed serviceSourceDeloitte Finance Operate Services (service page)
- Workflow areas
- SourceDeloitte Finance Operate Services (service page)
- Planning and FP&A
- Accounts payable
- Receivables and collections
- Close
- Reporting and disclosure
- SOX and controls
- Treasury and cash
- Tax
- Finance data and analytics
- Customer size
- Not stated
AI
- Kind of AI
- Agents and automated actionsSourceDeloitte Finance Operate Services (service page)
- Suggests or acts
- Not stated
- Availability
- Not stated
Engagement models are described; no availability statement.
- Models named
- Not stated
Control
- Who controls it
- Professional services firmSourceDeloitte Finance Operate Services (service page)
Deloitte runs the managed service; how client approvals apply to AI-executed steps is not stated.
Commercial
- Pricing model
- Not stated
- Public price
- Not stated
Evidence
- Independent outcomes
- None found in the sources read.
- Sources read
- Vendor-stated 3
- Independent market evidence 7
- Independently verified outcomes None read
- Pricing None read
- Known limitations None read
- Coverage
- Directory record
- Last verified
Delivery and lock-in
- Delivery model
- HybridSourcesDeloitte Finance Operate Services (service page)Introducing a Build Operate Transform Transfer (BOTT) Model to Accelerate Global Shared Services Delivery (article)
Deloitte describes ongoing finance managed services. Its engagement-model list includes Build-Operate-Transform-Transfer, described on the page as a "hybrid shared service alternative to stand-up, stabilize, transform GCCs through infusion of AI and Agentic AI solutions". A Deloitte article on the BOTT model says the operation can be transferred back to the client as a shared services center. The page does not say what transfers or on what terms.
- Run service offered
- YesSourceDeloitte Finance Operate Services (service page)
- Team qualifications published
- Lists seven leaders under "Meet our leaders", the first being Mojgan (Mo) Vakili, Partner, National Offering Portfolio Leader, Finance Transformation, Deloitte & Touche LLP; the page describes ongoing finance managed services that combine specialized talent with AI and agentic AI solutions. No team size or credential criteria are stated.SourceDeloitte Finance Operate Services (service page)
- IP and post-engagement license
- Deloitte's article on its BOTT model says companies must determine at the outset who owns the intellectual property developed by the center and how it will be used after the processes transfer back to the client, and that provider and client should align on the financial terms. The article is general to the BOTT model; no Finance Operate-specific term is stated.SourceIntroducing a Build Operate Transform Transfer (BOTT) Model to Accelerate Global Shared Services Delivery (article)
- Savings claims (firm-stated)
- Not stated
Not stated in the sources read.
- Alliance partners
- Not stated
Not stated in the sources read. The Finance Operate page names Zora AI, Deloitte's own platform, and no software partners.
Security and control
- Single sign-on
- Not covered in this record
- User provisioning
- Not covered in this record
- Role-based access
- Not covered in this record
- Administrator controls for AI
- Not covered in this record
- Audit logs
- Not covered in this record
- Certifications
- Not covered in this record
- Data retention
- Not covered in this record
- Data residency
- Not covered in this record
- Training on customer data
- Not covered in this record
AI features
As the vendor or firm describes them. Notes in small print record what the sources leave open.
Zora AI and agentic AI solutions in delivery
Combined with specialized talent to execute, enhance and continuously improve the end-to-end finance value chain.
- Kind
- Agents and automated actions
- Suggests or acts
- Not stated
- Who controls it
- Professional services firm
- Availability
- Not stated
Control: Operated by Deloitte as part of the service.
SourceDeloitte Finance Operate Services (service page)
Questions to ask
For this offering
- If Deloitte audits our financial statements, has our audit committee pre-approved this service, and how does Deloitte assess it against the SEC non-audit service categories (bookkeeping, financial information systems design and implementation, internal audit outsourcing, management functions) and, for ICFR-related work, PCAOB Rule 3525? Ask our audit committee and counsel to confirm.
- Which steps in our processes would Zora AI or other agents execute, and which remain with Deloitte staff or our own team for approval?
- Which engagement model and fee basis would apply, and what service levels and exit terms come with it?
- What control evidence and SOC reporting cover the delivery, including the AI components?
- How are our data and the agents' configurations handed back if the engagement ends?
From the diligence question set
- DQ-31 Who, by name and role, will design, build, test and run the AI in our finance process, and what AI has each of those people personally put into production?
- DQ-32 How does your firm decide that someone is qualified to build or govern AI for financial reporting, and who outside the delivery team reviews model risk before anything goes live?
- DQ-33 When the engagement ends, what will we own and be able to run ourselves, and what will work only with your firm? On what terms are your accelerators licensed afterward, and what does it cost to leave a run service?
- DQ-34 What will this cost in years two to five, including run fees, platform licenses, AI usage fees and change requests, and how does that compare with the savings case once the internal oversight roles we keep are counted?
- DQ-35 Do you receive fees, rebates, resale margins or other incentives from the software you are recommending, and do you, or will you, audit our financial statements?
Offering · AI agent
Zora AI (digital workers for finance)
Deloitte describes Zora AI as a digital workforce platform built on NVIDIA AI, with digital workers for finance, tax, procurement, HR and IT. SourceZora AI (service page)
It says the workers perceive, reason and act, handling high-volume transactional work end to end without manual intervention while showing human-readable reasoning at each step. SourceZora AI (service page)
Named finance workers include Autonomous Invoice Management, Autonomous Cash Application and CFO Insights powered by Zora AI. SourceZora AI (service page)
Deloitte's FAQ says Zora AI has no SOX controls built in and that controls must be designed for each organization. SourceZora AI (service page)
Where it fits
CoE analysis Transaction-heavy finance operations, accounts payable and cash application in particular, plus management reporting through CFO Insights. SourceZora AI (service page)
CoE analysis Because Deloitte says the workers act without manual intervention, the control design it says the client must build is the main diligence item. SourceZora AI (service page)
What it does
- Offering type
- AI agentSourceZora AI (service page)
- Workflow areas
- SourceZora AI (service page)
- Accounts payable
- Receivables and collections
- Finance data and analytics
- Customer size
- Not stated
AI
- Kind of AI
- SourceZora AI (service page)
- Agents and automated actions
- Established machine learning and rules
- Suggests or acts
- Suggests and actsSourceZora AI (service page)
- Availability
- Not stated
Presented with client stories and no general-availability or preview label; offered as SaaS or deployed in the client environment.
- Models named
- Not stated
Control
- Who controls it
- Not stated
Not stated in the sources read. Deloitte describes human-readable reasoning so client teams stay in control, without saying who configures the workers.
Commercial
- Pricing model
- Not stated
- Public price
- Not stated
Evidence
- Independent outcomes
- None found in the sources read.
- Sources read
- Vendor-stated 8
- Independent market evidence 5
- Independently verified outcomes None read
- Pricing None read
- Known limitations 1
- Coverage
- Directory record
- Last verified
Delivery and lock-in
- Delivery model
- Not stated
Not classified: Deloitte says Zora AI is available as SaaS or deployed onto clients' own hyperscaler or on-premises environments. License and ownership terms for either option are not stated. Selling software as SaaS or for deployment in the client's environment does not by itself say what the client keeps or rents.
- Run service offered
- Not stated
- Team qualifications published
- Deloitte says Zora AI is trained with Deloitte's decades of functional expertise and supported through a global delivery network and forward deployed engineers (FDEs) that help provide 24/7 support and availability. A May 2025 release names Abdi Goodarzi as Zora AI Chief Commercial Officer and principal, Deloitte Consulting LLP. No team size or credential criteria are stated.SourcesZora AI (service page)Deloitte to Integrate Zora AI With SAP Joule Agents to Unlock Deep Reasoning Capabilities (press release, May 20, 2025)
- IP and post-engagement license
- Not stated
Not stated in the sources read. The FAQ says client data never leaves the client's infrastructure (C-4214), which concerns data, not license terms.
- Savings claims (firm-stated)
- SourceZora AI (service page)
Stated by the firm, not verified
90% reduction in order entry time, with 95% accuracy in order entry (Zora AI Perform Autonomous Sales Order Management).
Single client case study (a Fortune 500 beverage company); the page says the solution implemented robotic process automation. Baseline, period and cost effect are not stated.
- Alliance partners
- SourcesDeloitte to Integrate Zora AI With SAP Joule Agents to Unlock Deep Reasoning Capabilities (press release, May 20, 2025)Deloitte and Oracle Accelerate Agentic AI with Zora AI (press release, October 13, 2025)
- NVIDIA
- SAP
- Oracle
Deloitte says Zora AI is built on the NVIDIA AI stack, announced a planned integration with SAP Joule and SAP BTP (May 2025, subject to roadmap changes), and describes Zora AI as integrated with Oracle Fusion Cloud Applications and able to run on Oracle Cloud Infrastructure (October 2025). None of the three is called a partner in the releases. NVIDIA is the stack Zora AI is built on; SAP is a planned integration; Oracle is described as an integration and as infrastructure Zora AI can run on. Deloitte refers generally to its ecosystems and alliances relationships.
Security and control
- Single sign-on
- Not covered in this record
- User provisioning
- Not covered in this record
- Role-based access
- Not covered in this record
- Administrator controls for AI
- Not covered in this record
- Audit logs
- Not covered in this record
- Certifications
- Not covered in this record
- Data retention
- Not covered in this record
- Data residency
- Not covered in this record
- Training on customer data
- Not covered in this record
AI features
As the vendor or firm describes them. Notes in small print record what the sources leave open.
Zora AI digital workers (platform)
Perceive, reason and act, running transactions and managing workloads autonomously, with probabilistic and deterministic functions and human-readable reasoning at every step.
- Kind
- Agents and automated actions
- Suggests or acts
- Acts
- Who controls it
- Not stated
- Availability
- Not stated
Control: Not stated.
SourceZora AI (service page)Zora AI Perform Autonomous Invoice Management
Speeds invoice cycle times using computer vision, per a client story.
- Kind
- Agents and automated actions, Established machine learning and rules
- Suggests or acts
- Acts
- Who controls it
- Not stated
- Availability
- Not stated
Control: Not stated.
SourceZora AI (service page)Zora AI Perform Autonomous Cash Application
Embedded with a client to raise cash application hit rates, using machine learning to improve accuracy, per a client story.
- Kind
- Agents and automated actions, Established machine learning and rules
- Suggests or acts
- Acts
- Who controls it
- Not stated
- Availability
- Not stated
Control: Not stated.
SourceZora AI (service page)CFO Insights powered by Zora AI
Co-developed with HPE for a more dynamic, reliable operational performance review reporting process.
- Kind
- Not stated
- Suggests or acts
- Not stated
- Who controls it
- Not stated
- Availability
- Not stated
Control: Not stated.
Kind: Not classified: the page does not say whether CFO Insights performs work or advises.
SourceZora AI (service page)
Unclear or conflicting statements
Where the sources are unclear or disagree, both statements are shown with their links.
Where client data sits
Statement A
The Zora AI architecture is available as SaaS, or to be deployed onto clients' own hyperscaler or on-premises environments.
deloitte.com/us/en/services/consulting/services/zora-generative-ai-agent.html
architecture paragraph
Statement B
FAQ 4: Your data is your data. It never leaves your infrastructure.
deloitte.com/us/en/services/consulting/services/zora-generative-ai-agent.html
FAQ 4
Both statements are on the same page. How the data statement applies to the SaaS option is not stated; a question for Deloitte.
Questions to ask
For this offering
- If Deloitte audits our financial statements, has our audit committee pre-approved this service, and how does Deloitte assess it against the SEC non-audit service categories (bookkeeping, financial information systems design and implementation, internal audit outsourcing, management functions) and, for ICFR-related work, PCAOB Rule 3525? Ask our audit committee and counsel to confirm.
- Which Zora AI workers would post, approve or change records in our ERP, under whose credentials, and with what approval thresholds?
- Under the SaaS option, where is our data processed and stored, and how does that square with the statement that our data never leaves our infrastructure?
- Which foundation models sit behind each worker, who can change prompts, models or configurations, and how are we told of changes?
- What control evidence will the Risk & Controls workstream produce, and has it been walked through with our external auditor before cutover?
From the diligence question set
- DQ-31 Who, by name and role, will design, build, test and run the AI in our finance process, and what AI has each of those people personally put into production?
- DQ-32 How does your firm decide that someone is qualified to build or govern AI for financial reporting, and who outside the delivery team reviews model risk before anything goes live?
- DQ-33 When the engagement ends, what will we own and be able to run ourselves, and what will work only with your firm? On what terms are your accelerators licensed afterward, and what does it cost to leave a run service?
- DQ-34 What will this cost in years two to five, including run fees, platform licenses, AI usage fees and change requests, and how does that compare with the savings case once the internal oversight roles we keep are counted?
- DQ-35 Do you receive fees, rebates, resale margins or other incentives from the software you are recommending, and do you, or will you, audit our financial statements?
- DQ-36 What results from clients like us can you show that someone other than your firm has verified, and by what method?
