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Software vendor

Chargebee

Chargebee sells subscription billing, revenue recognition and receivables software, with AI collections that run in suggestive or autonomous mode.

1 offering in the directory Last verified

Function

Ownership
Not stated

Not stated in the sources read. EDGAR shows one Form D filed December 20, 2013 and no periodic reports.

Headquarters
Not stated
SEC reporting
No
SourceSEC EDGAR company-name searches: DataSnipper, Caseware, MindBridge, Chargebee, Sovos
Audit firm
No
Website
chargebee.com
SourceChargebee home page
Subprocessor list
Not stated
Contract terms
Not stated

Offering · Software

Chargebee Billing, RevRec and Receivables

Directory recordLast verified Compare with othersBuild questions for this vendor

Chargebee sells subscription billing, revenue recognition and receivables software, with payment retries it describes as ML-powered dunning and collections it describes as AI-powered. SourceChargebee home page

Its Receivables product works overdue accounts on the billing record, proposing actions for a collector to approve in suggestive mode, or sending reminders, escalating and reconciling on its own in autonomous mode for segments the team assigns. SourceChargebee Receivables

Chargebee describes Receivables as in early access, open now through a demo. SourceChargebee Receivables

Chargebee's pricing page shows a published Billing rate card against monthly invoicing volume and RevRec plans by quote. SourceChargebee pricing

Where it fits

CoE analysis Billing, revenue recognition and collections for subscription and usage-based businesses.

CoE analysis Autonomous mode sends customer communications and reconciles cases without per-action approval, so the segments assigned to it need the review a collections policy change would get.

What it does

Offering type
Software
SourceChargebee home page
Workflow areas
  • Revenue and billing
  • Receivables and collections
SourcesChargebee home pageChargebee Receivables
Customer size
Not stated

AI

Kind of AI
  • Built into the platform
  • Agents and automated actions
  • Established machine learning and rules
SourcesChargebee ReceivablesChargebee home page
Suggests or acts
Suggests and acts
SourceChargebee Receivables
Availability
Preview

Applies to Receivables, the AI collections product: Chargebee's Receivables FAQ says "Early access is open now"; customers book a demo and the team sets them up on their own billing record. Recorded as preview: early access is a pre-general-availability stage, and "open now" does not describe a limit to some customers. The page does not use preview or beta as a status label. Billing and RevRec carry no availability label in the sources read.

SourceChargebee Receivables
Models named
Not stated

Control

Who controls it
Customer finance team

Chargebee says the team grants Receivables autonomy case by case and assigns segments; collectors approve actions in suggestive mode.

SourceChargebee Receivables

Commercial

Pricing model
Published list price
SourceChargebee pricing
Public price
USD $0 + 0.80% or $99 + 0.65% monthly invoicing volume (interactive calculator; base for the percentage not spelled out in the text read)

Billing plan, two options with a "$66K breakeven" marker; includes 100M usage events a month

Term: per month

SourceChargebee pricing

Evidence

Independent outcomes
None found in the sources read.
Sources read
  • Vendor-stated 9
  • Independent market evidence None read
  • Independently verified outcomes None read
  • Pricing 2
  • Known limitations None read
Coverage
Directory record
Last verified

Security and control

Single sign-on
Not covered in this record
User provisioning
Not covered in this record
Role-based access
Not covered in this record
Administrator controls for AI
Not covered in this record
Audit logs
Not covered in this record
Certifications
Not covered in this record
Data retention
Not covered in this record
Data residency
Not covered in this record
Training on customer data
Not covered in this record

AI features

As the vendor or firm describes them. Notes in small print record what the sources leave open.

  1. Receivables, suggestive mode

    Recommends the next action on an overdue case and drafts the message; a collector reviews, edits and approves before anything goes out.

    Kind
    Built into the platform, Agents and automated actions
    Suggests or acts
    Suggests
    Who controls it
    Customer finance team
    Availability
    Preview

    Control: Collector approval per action.

    SourceChargebee Receivables

  2. Receivables, autonomous mode

    For segments and actions the team assigns, sends reminders, escalates and reconciles on its own.

    Kind
    Agents and automated actions
    Suggests or acts
    Acts
    Who controls it
    Customer finance team
    Availability
    Preview

    Control: The team grants autonomy case by case.

    SourceChargebee Receivables

  3. Collections queue scoring

    Segments customers by risk and ageing, assigns an owner and surfaces what to work next.

    Kind
    Built into the platform
    Suggests or acts
    Suggests
    Who controls it
    Not stated
    Availability
    Preview

    Control: Not stated in the sources read.

    SourceChargebee Receivables

  4. ML-powered dunning

    Recovers failed payments with ML-powered payment retries.

    Kind
    Established machine learning and rules
    Suggests or acts
    Acts
    Who controls it
    Not stated
    Availability
    Not stated

    Control: Not stated in the sources read.

    SourceChargebee home page

  5. Chargebee MCP server (read access)

    Lets outside AI clients, named as Claude, Cursor, ChatGPT, Codex, Notion AI and Claude Code, query live billing data (subscription state, invoices, usage, credit ledgers and payment history); AI acting for users inherits their roles and permissions. These are outside clients the customer connects, not models behind Chargebee's own features.

    Kind
    Agents and automated actions
    Suggests or acts
    Suggests
    Who controls it
    Not stated
    Availability
    Not stated

    Control: Access inherits the connecting user's Chargebee roles and permissions; which customer role enables the MCP server is not stated.

    SourceChargebee MCP (AI-native billing)

  6. Chargebee MCP write actions

    Write actions through the MCP server, described as letting agents issue credits, trigger dunning and adjust subscriptions within the same prompt, are "launching shortly".

    Kind
    Agents and automated actions
    Suggests or acts
    Acts
    Who controls it
    Not stated
    Availability
    Announced

    Control: Not stated in the sources read.

    SourceChargebee MCP (AI-native billing)

Unclear or conflicting statements

Where the sources are unclear or disagree, both statements are shown with their links.

Whether AI clients can write to billing data through Chargebee MCP today

Statement A

MCP page: Chargebee ships an MCP server so agents and developers read and act on live billing data inside their AI clients; MCP tools let agents retrieve and act on live billing data.

chargebee.com/mcp/
FAQ: What makes Chargebee AI-native, and not just billing software?; Operate Chargebee headlessly (MCP tools)

Statement B

MCP page FAQ: today agents and developers query live billing data through the MCP server; write actions are launching shortly.

chargebee.com/mcp/
FAQ: Can AI agents act on billing data, or only read it?

Both statements are on the same page. The FAQ answer is the more specific; the record types MCP reads as live and MCP writes as announced, without resolving the conflict.

Unresolved · Both statements are published as found; CoE draws no inference about which governs.

Questions to ask

For this offering

  • Which collections actions can autonomous mode take, which customer segments are eligible, and how is each autonomous action logged and reversible?
  • What does the Receivables AI read and send to customers, and which model providers process that content?
  • Can AI clients write to our billing data through the MCP server today, and when write actions launch, which are possible, how are they approved, and can we keep the server read-only?
  • How are Receivables and AI features priced, and does invoicing volume include amounts collected by autonomous actions?
  • Does Chargebee's SOC report cover Receivables AI and the MCP server?
  • What does Receivables early access include, and what changes in terms, support or pricing at general availability?

From the diligence question set

  1. DQ-05 Which AI features are switched on by default, which does an administrator have to enable, and can each be switched off on its own?
  2. DQ-06 Does each feature suggest or act? Can it create, post, approve or change records, and where is that limit enforced?
  3. DQ-07 Who can change each feature's configuration, prompts, thresholds, data connections or model: your company, our administrators or individual users? Can we restrict and log those changes?
  4. DQ-13 What does the system record for each AI output or action, and can we export and keep those records for as long as we need them?
  5. DQ-18 Can a feature reach data or take actions beyond the permissions of the user it works for, and how is it protected against instructions hidden in the documents or data it reads?
  6. DQ-19 How are the AI features priced: included in the subscription, sold as an add-on or higher tier, or metered by use? What is the billing unit?

Build questions for this vendor