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Basware

Basware sells AP automation and e-invoicing with InvoiceAI, governed by a customer-set model of AI autonomy it calls Governed Autonomy.

1 offering in the directory Last verified

Function

Ownership
Not stated
Headquarters
Not stated
SEC reporting
No
SourceSEC EDGAR company name lookups and filing histories for private and deregistered vendors in segment B
Audit firm
No
Website
basware.com
Subprocessor list
Not stated
Contract terms
Not stated

Offering · Software

Basware AP Automation with InvoiceAI and Governed Autonomy

Directory recordLast verified Compare with othersBuild questions for this vendor

Basware sells accounts payable automation and says its InvoiceAI applies generative AI, AI agents, natural language processing and deep learning across the invoice lifecycle. SourceWelcome to the AI revolution in AP (InvoiceAI)

Its Governed Autonomy model lets customers set how far the AI acts on its own, per process and per risk tier, in three stages: Advisor, Collaborator and Operator. SourceGoverned Autonomy: AI that knows what not to do

Basware states that every AI decision is logged, explainable and reversible. SourceGoverned Autonomy: AI that knows what not to do

Where it fits

CoE analysis Invoice processing and e-invoicing for mid-market and large organizations, with a stated framework for deciding where AI may act without review.

CoE analysis The Advisor, Collaborator and Operator stages map directly to the suggest-or-act question finance teams need to answer per process.

What it does

Offering type
Software
SourceWelcome to the AI revolution in AP (InvoiceAI)
Workflow areas
  • Accounts payable
  • Spend and procurement
SourcesWelcome to the AI revolution in AP (InvoiceAI)Basware pricing that scales with your needs
Customer size
  • Mid-market
  • Enterprise
SourcesBasware pricing that scales with your needsGoverned Autonomy: AI that knows what not to do

AI

Kind of AI
  • Built into the platform
  • Agents and automated actions
  • Established machine learning and rules
SourcesWelcome to the AI revolution in AP (InvoiceAI)Governed Autonomy: AI that knows what not to do
Suggests or acts
Suggests and acts
SourceGoverned Autonomy: AI that knows what not to do
Availability
Not stated

InvoiceAI is described as current; the same page both refers to Basware AI agents and says Basware is exploring intelligent agents (see conflicts).

Models named
Not stated

Control

Who controls it
  • Customer finance team
  • Vendor
SourceGoverned Autonomy: AI that knows what not to do

Commercial

Pricing model
Quote only
SourceBasware pricing that scales with your needs
Public price
Not stated

Evidence

Independent outcomes
None found in the sources read.
Sources read
  • Vendor-stated 8
  • Independent market evidence None read
  • Independently verified outcomes None read
  • Pricing 1
  • Known limitations None read
Coverage
Directory record
Last verified

Security and control

Single sign-on
Not covered in this record
User provisioning
Not covered in this record
Role-based access
Not covered in this record
Administrator controls for AI
Not covered in this record
Audit logs
Not covered in this record
Certifications
Not covered in this record
Data retention
Not covered in this record
Data residency
Not covered in this record
Training on customer data
Not covered in this record

AI features

As the vendor or firm describes them. Notes in small print record what the sources leave open.

  1. InvoiceAI

    Applies generative AI, AI agents, natural language processing and deep learning across the invoice lifecycle, from ingestion to reconciliation.

    Kind
    Built into the platform, Established machine learning and rules
    Suggests or acts
    Suggests and acts
    Who controls it
    Vendor
    Availability
    Generally available
    SourceWelcome to the AI revolution in AP (InvoiceAI)

  2. Governed Autonomy (Advisor, Collaborator, Operator)

    Customers set how far AI acts on its own per process and per risk tier; every decision is logged, explainable and reversible.

    Kind
    Agents and automated actions
    Suggests or acts
    Suggests and acts
    Who controls it
    Customer finance team
    Availability
    Not stated

    Control: The finance leader sets the limits, per Basware.

    SourceGoverned Autonomy: AI that knows what not to do

  3. Basware AI agents (user questions)

    Built to address user questions from areas within the business and beyond.

    Kind
    Not stated
    Suggests or acts
    Suggests
    Who controls it
    Not stated
    Availability
    Not stated

    Kind: Not stated.

    Control: Not stated.

    SourceWelcome to the AI revolution in AP (InvoiceAI)

Unclear or conflicting statements

Where the sources are unclear or disagree, both statements are shown with their links.

Size and age of the data behind Basware's AI

Statement A

Governed Autonomy page: trained on 41 years of data across 2.5B+ invoices and $10T+ in spend.

basware.com/en/governed-autonomy
FAQ: What is Governed Autonomy?; This is real, and it's reachable

Statement B

InvoiceAI page: powered by 2.3 billion invoices, built on 40 years of innovation and $10 trillion in spend.

basware.com/en/solutions/ap-automation/revolutionize-your-ap-with-invoiceai
hero; AI-powered precision across your entire AP function

The two pages give different invoice counts and years; neither gives a date for its figure.

Unresolved · Both statements are published as found; CoE draws no inference about which governs.

Whether Basware AI agents are available

Statement A

InvoiceAI page: Basware AI agents are built to efficiently address user questions.

basware.com/en/solutions/ap-automation/revolutionize-your-ap-with-invoiceai
Ask your AI agents

Statement B

Same page: as AI capabilities evolve, Basware is exploring intelligent agents.

basware.com/en/solutions/ap-automation/revolutionize-your-ap-with-invoiceai
InvoiceAI—Intelligent AI for today and tomorrow

Which agents are available now is not stated.

Unresolved · Both statements are published as found; CoE draws no inference about which governs.

Questions to ask

For this offering

  • Which processes can be set to Operator today, which actions can the AI take at that level (coding, matching, approving, releasing for payment), and who can change the level?
  • How does reversal work for an AI action already exported to our ERP?
  • Which AI agents are generally available now, and which are in development?
  • Do Basware's assurance reports cover InvoiceAI and the controls that enforce autonomy limits?
  • Which models and third-party providers process our invoices, and is our data used to train models for other customers?

From the diligence question set

  1. DQ-06 Does each feature suggest or act? Can it create, post, approve or change records, and where is that limit enforced?
  2. DQ-07 Who can change each feature's configuration, prompts, thresholds, data connections or model: your company, our administrators or individual users? Can we restrict and log those changes?
  3. DQ-04 Which AI features are in the modules and edition we license, or would license, and is each generally available, in preview or beta, a paid add-on, or limited by edition or region?
  4. DQ-13 What does the system record for each AI output or action, and can we export and keep those records for as long as we need them?
  5. DQ-14 Does your service auditor's report cover the AI features we would use, for what period, and which controls does it expect us to operate?
  6. DQ-26 Can each feature be switched off without disrupting the work it supports, and what is the fallback if it fails or the vendor removes it?

Build questions for this vendor